This privacy policy (the “Privacy Policy”) governs the processing of the personal data belonging to the individual, the company, or other legal entity on behalf of such individual as applicable (“You”, “Your”) as part of Your use of the Eats Qatar website, accessible from savvyeats.com (the “Website”) and its associated services (hereinafter together referred to as the “Service”).
This processing is undertaken by Savvy Eats Inc. (referred to as either the “Company”, “We”, “Us”, or “Our”) in compliance with the Qatar Law No. 13/2016 Promulgating the Protection of the Privacy of Personal Data Law.
By using the Website and Service, You acknowledge that You have read this Privacy Policy carefully without reservation and You agree to the collection and use of information in accordance with this Privacy Policy. We reserve the right to modify, change or amend the Privacy Policy at Our sole discretion at any time without prior notice. Any modifications will be effective immediately upon posting on the Website. Your continued use of the Service after any such changes constitutes Your acceptance on the new Privacy Policy.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DEFINITIONS
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Eats And Services W.L.L., Al-Muftah Plaza, Al-Rayyan Road, Al-Reem Street, 4th floor.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Qatar
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
COLLECTING AND USING YOUR PERSONAL DATA
WHAT WE PROCESS
Personal Data
While using Our Service, You consent to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, without limitation: Email address; First name and last name; Phone number; Address, State, Province, ZIP/Postal code, City; payment details; order history; and Usage Data.
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
WHY WE PROCESS YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
- Maintaining the Service: To provide and maintain our Service, including to monitor the usage of our Service.
- Managing Account and Requests: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. To attend and manage Your requests to Us.
- Performance of a Contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- Contact: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- Direct Marketing: To provide You with targeted communications, promotions, news, special offers and general information about other goods, services and events which We or Our selected partners offer that are similar to those that you have already purchased or enquired about. You will have the right to opt out of receiving such information.
- Business Transfers: We may use Your information for informing any third party – even if that third party is located outside Qatar - to evaluate or conduct business transfers, including but not limited to, a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- Statistical Analyses: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
If and when Your registration with or use of our Website and/or Services can be considered (a) a violation of the terms or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Service, (c) a danger to the Website and/or Service or any of Our or Our subcontractors' underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal, We may process Your Personal Data for the preservation of the legitimate interest of Us, Our partners or a third party.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You. We will ensure that Service Providers are only allowed to process Your Personal Data on behalf of Us upon instruction of Us and only for the purposes for which Your Personal Data was disclosed. We warrant that all Service Providers are selected with due care and are trained to be aware of the safety and integrity of Your Personal Data.
- Evidence for Authorities: Your Personal Data may be transferred to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by You through Your registration with or use of the Website and/or Service.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. We may send anonymized and/or aggregated data to other organizations that may use those data for improving products and services as well as tailor the marketing, displaying and selling of those goods and services.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
HOW WE PROCESS PERSONAL DATA
We will process Your Personal Data in a lawful, fair and transparent manner. We will do Our utmost best to keep the Personal Data safe, accurate and up to date.
For processing Your Personal Data under the conditions outlined in this Privacy Policy, We obtain Your consent as a result of You using Our Website and/or Service. We may also process Your Personal Data for the preservation of the legitimate interests of Us, Our selected partners or a third party.
We warrant that, in case the processing includes Personal Data of a special nature such as the racial origin, children, health condition, physical conditions, psychological condition, religious beliefs, spousal relation, and/or criminal crimes, We have obtained the permission from the competent department within the Ministry of Transport and Communication as per the measures and controls decreed by the Minister of Transport and Communication.
RETENTION OF YOUR PERSONAL DATA
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or up until such time where You withdraw Your consent for processing them. Note that withdrawal of consent may imply that You can no longer use the whole or part of the Website and/or Service. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will delete Your Personal Data if You delete/close your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents Us to do so.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
To determine the appropriate retention period for Personal Data, We consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of Your Personal Data, the purposes for which We process your Personal Data and whether We can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. Once Your Personal Data is no longer needed for any cause, We will securely delete it or have it be anonymized.
TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
YOUR RIGHTS
You always retain the right to withhold Personal Data from Us, We will not discriminate against You for exercising any of Your rights over Your Personal Data. If You do provide Us with Personal Data, You understand that We will collect, hold, use and disclose it in accordance with this Privacy Policy.
If We receive Personal Data about you from a third party, We will protect it as set out in this Privacy Policy. If You are a third party providing personal information about somebody else, You represent and warrant that You have such a person’s consent to provide the personal information to Us.
You have the following rights regarding Your Personal Data, to the extent permitted by law:
- Withdrawal of Consent: You have the right to withdraw consent where You have previously given Your consent to the processing of Your Personal Data.
- Access: You have the right to request access to, as well as a copy of, all Personal Data processed by Us pertaining to You. Subsequent requests for access addressed to Us that are manifestly submitted for causing nuisance or harm to Us, will not be dealt with.
- Correction: You have the right to ask that any Personal Data pertaining to You that are inaccurate, are corrected (you can correct a large part of this data yourself via your profile or account settings).
- Objection/Restriction: You have the right to object or restrict the processing of Personal Data if You are able to prove that there are serious and justified reasons connected with Your particular circumstances that warrant such objection/restriction. However, if the intended processing qualifies as direct marketing, You have the right to object/restrict such processing without justification.
- Deletion: You may request deletion of Your Personal Data, which We will review subject to Our legal obligations, legitimate business interests, and technical capabilities. We reserve the right to retain certain Personal Data as required by law, to protect Our legal rights, or for Our legitimate business purposes even after a deletion request. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your Personal Data. However, You need to keep in mind that a request for deletion will be evaluated by Us against legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.
If You wish to submit a request to exercise one or more of the rights listed above, You can send an e-mail to support@savvyeats.com. Such request should clearly state which right You wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of Your valid identity card proving Your identity. We will promptly inform You of having received this request. If the request proves valid, We shall honor it as soon as reasonably possible and at the latest thirty (30) days after having received the request.
DISCLOSURE OF YOUR PERSONAL DATA
We do not sell, trade, or rent Your Personal Data to third parties without your explicit consent. We may share Your Personal Data with third parties in the following circumstances:
- Business Transactions:
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred to the new owner as part of the transaction. We may also disclose your personal information to our existing or potential agents or business partners. Disclaimer: In the event We engage the mentioned third parties, it is imperative that they are contractually obligated to respect the security of Your Personal Data and absolutely refrain from using it for their own purposes. We ensure that third parties will only process Your Personal Data as necessary for the performance of their specific duties. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. - Law enforcement:
Under certain circumstances, the Company may be required to disclose Your Personal Data to courts, tribunals, regulatory authorities, and law enforcement officers, as required by law in connection with any actual or prospective legal process in order to establish and defend Our legal rights, or in response to a request from law enforcement or government authorities.). - Other legal requirements:
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
SECURITY OF YOUR PERSONAL DATA
While the security of Your Personal Data is important to Us and We implement reasonable and appropriate technical and organizational measures to safeguard your Personal Data against unauthorized access, alteration, disclosure, or destruction. You acknowledge and agree that no security system is impenetrable, and We cannot guarantee the absolute security of Your Personal Data. You provide Your Personal Data at Your own risk. These measures include encryption, access controls, and regular security assessments. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Each of our employees is aware of Our security policies and procedures; Your Personal Data is only available to those employees as needed.
TRACKING TECHNOLOGIES AND COOKIES
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies We use and Your choices regarding cookies, please visit Our Cookies Policy or the Cookies section of Our Privacy Policy.
CHILDREN'S PRIVACY
At Savvy Eats Inc., the protection and privacy of children’s personal information is an essential priority. Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have inadvertently collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers, including: (i) Access Restriction: We will restrict access to the collected data to ensure that it is not used or processed further by anyone; (ii) Data Deletion: child’s personal data will be deleted; (iii) Parental Notification: the child’s parent or guardian shall be immediately notified by Us about the matter, as well as the actions taken to delete the information; and (iv) Policy Review and Enforcement: We will do Our best to prevent future occurrences by making the necessary adjustments and reviewing Our data collection practices.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
We will always be committed to safeguarding children and young people’s privacy.
LINKS TO OTHER WEBSITES
Our Service may contain links to other websites, services, or applications that are not operated by Us. Please be aware that if You click on a third party link, You will be directed to that third party's site and will be entering a different domain. We strongly advise You to review the Privacy Policy of every site You visit, as their practices may differ from Ours. You acknowledge and agree that your access and use of any third-party websites, services or applications is at your own risk and subject to the terms and conditions of use and privacy policies applicable to such third-party sites.
By clicking on these links, You acknowledge that We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services, and that we are not liable for any loss or damage incurred as a result of your interactions with these third parties.
CHANGES TO THIS PRIVACY POLICY
At Our discretion, We may update Our Privacy Policy from time to time to reflect changes and updates to our business processes, current acceptable practices, or legislative or regulatory requirements. If We change this Privacy Policy in a way that affects the privacy of your Personal Data, We will attempt – as far as technically and legally feasible – to notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your continued use of the Service following the posting of changes to this Privacy Policy constitutes your express acceptance of those changes. If you do not agree with the changes, you must immediately cease using our Service.
CONTACT US
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website: savvyeats.com/contact-us.
Thank you for trusting Savvy Eats. We plan. We prep. You enjoy.
