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These Terms & Conditions apply to the Savvy Eats application, including but not limited to our iOS, Android, and web apps (collectively, the "App"). In these Terms & Conditions, "Savvy Eats," "we," or "us" refer to Savvy Eats Inc. and its affiliates.

By accessing or using the App, you agree to these Terms & Conditions in full. If you do not accept these terms, you must immediately stop using the App.

1. Online Ordering

To place an order on the Savvy Eats App, you must be at least 18 years old and are responsible for ensuring that your order details and delivery address are correct.

2. Payment and Pre-Authorization

If you’re paying by credit card, we may pre-authorize your card to ensure sufficient funds are available. If you modify your order prior to delivery, any additional charges will be applied automatically to your payment method.

3. Subscriptions and Cancellation

  • You may cancel your subscription within 2 hours of placing it to receive a refund.
  • After the first delivery, you can pause or resume your subscription anytime within a year of the subscription date. Unused credits will expire after one year, and we will send a reminder one month before expiration.

4. Delivery Policy

  • We aim to deliver your meals promptly, but deliveries may be affected by weather conditions, traffic, or unforeseen circumstances.
  • If your delivery address is incorrect or you are not present during delivery, you will still be charged.
  • If you request that your order be left unattended at a location, Savvy Eats is not liable for any loss, theft, spoilage, or damage once delivered.

5. Third-Party Delivery Services

Savvy Eats partners with third-party services to deliver your orders. We will share necessary information (e.g., your name, address, contact details) to ensure smooth delivery.

6. Out-of-Stock Items

If an item in your order is out of stock, we will attempt to contact you to suggest a replacement. If no replacement is selected, the item will be removed, and you won’t be charged for it.

7. Meal Subscription Service

Subscriptions

We offer flexible weekly or monthly subscription plans, with options based on the number of meals per day.

Pricing

  • Prices listed on the App are subject to change. The price shown at the time of your order will be honored.
  • We may offer promotional pricing, loyalty discounts, or other pricing structures from time to time at our discretion.

Payment

By subscribing to a plan, you authorize Savvy Eats or our payment processor to charge you for your selected plan, including applicable taxes and fees. Subscriptions automatically renew until paused or canceled.

Pausing and Canceling Subscriptions

You may pause or cancel your subscription via the App. Any meals already prepared prior to cancellation will still be charged.

8. Refund Policy

Refunds will not be provided for cancellations made on the delivery day. However, at our discretion, credits may be applied to future orders.

9. Promotions and Contests

From time to time, we may offer promotions or contests. Participation is subject to these Terms & Conditions. We reserve the right to modify, suspend, or cancel any promotion or contest at our discretion.

10. Health & Weight Loss Disclaimers

Savvy Eats provides nutritional guidance based on evidence-based principles, but individual results may vary. Our services are not medically supervised, and you should consult a physician before starting any new dietary plan.

11. Shipping & Handling

  • Shipping times are estimates and may vary.
  • Once your meals are delivered, you assume responsibility for their proper storage and handling.
  • If delivery is delayed due to external factors (e.g., weather), we will issue credits or refunds as appropriate.

12. Proprietary Rights

All content on the Savvy Eats App, including recipes, graphics, and software, is the property of Savvy Eats and protected under copyright laws. Unauthorized use is strictly prohibited.

13. User Content

By submitting reviews, comments, or other content through the App, you grant Savvy Eats a non-exclusive license to use, modify, and distribute the content as needed.

14. Limitation of Liability

Savvy Eats is not responsible for any indirect or direct damages related to your use of the App. Your use of the App is at your own risk.

15. Indemnification

You agree to indemnify and hold Savvy Eats harmless from any claims or damages arising from your use of the App or violation of these Terms & Conditions.

16. Modifications

We reserve the right to modify these Terms & Conditions. Any changes will be posted on the App, and continued use of the App implies acceptance of the new terms.

17. Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to reach out at support@savvyeats.com.

Thank you for trusting Savvy Eats. We plan. We prep. You enjoy.